Gaming is meant to be fun — not stressful. AA Game wants you to play in a healthy, controlled way. On this page, you'll find all the information and tools you need for responsible gaming.
We believe it is a platform's responsibility to foster a healthy gaming culture. That's why AA Game has been working to protect its players from day one.
You can set your own daily or weekly limit on how many hours you spend gaming. Once you reach your limit, we'll send you a reminder.
Set your own daily, weekly, or monthly deposit limits. Not a single BDT will go beyond your budget.
If you need to clear your head, take a gaming break anywhere from 24 hours to 6 weeks. Your account will be restricted automatically during this period.
If you feel you need a longer break, use Self-Exclusion. Anywhere from 6 months to permanent — it's your call.
Our strict age verification process prevents anyone under 18 from accessing the platform. Child safety is our top priority.
If you have any concerns about your gaming, talk to our Bangla support team anytime. We're always here for you.
Responsible gaming means treating gaming as a fun form of entertainment — not as a source of income or a way to solve financial problems. At AA Game, we believe gaming is at its best when it doesn't affect other areas of your life.
Responsible gaming is built on three core principles:
AA Game's responsible gaming policy means we don't just offer games — we make sure you can play while staying healthy. This is a commitment, not just a rule.
Remember: gaming is for entertainment. If you find yourself playing to recover losses — that's a warning sign. Take a break right now.
AA Game gives you multiple tools to stay in control of your gaming. They're completely free and available to use at any time.
Decide in advance how much you can deposit daily, weekly, or monthly. Limit reductions take effect immediately.
Always AvailableSet a maximum session length for each gaming session. You'll receive an automatic alert when your time is up.
Go to SettingsFor a short break, use Cooling-Off for anywhere from 24 hours to 6 weeks. You won't be able to log in during this time.
Effective immediatelyFor a longer break, Self-Exclude for anywhere from 6 months to permanently. Your account will be completely inactive during this period.
support@aagame.bioTrack your game history, transactions, and time spent. This information helps you understand your own patterns.
View in AccountAfter a set period, an automatic notification will appear showing how long you've been playing and how much you've spent.
AutomaticTo set up Self-Exclusion or spending limits, email us at support@aagame.bio or reach us via live chat.
We don't always notice when gaming starts becoming a problem. Watch out for the signs below — if any of these apply to you, it's time to take action.
If you notice two or more of the above signs in yourself, please take a break from gaming and get in touch with us.
Answer the questions below honestly. If most of your answers are "Yes", it may be time to seek help.
If you answer "Yes" to three or more questions, please contact our support team. We'll help you find the right assistance.
Stick to these habits and gaming will always stay fun — never a source of worry.
These habits will keep your gaming experience enjoyable in the long run.
AA Game firmly believes that those under 18 should be kept completely away from online gaming. That's why we've put multiple measures in place.
If you think your child is playing games on your device:
If you discover your child is using an AA Game account, contact us right away at support@aagame.bio.
If you feel gaming is becoming a problem for you, follow the steps below.
Answer the self-test questions above honestly. Acknowledging a problem is the first — and hardest — step.
Use our Cooling-Off or Self-Exclusion tool. It's completely confidential and non-judgmental.
Let a family member or trusted friend know what you're going through. You don't have to face it alone.
Email us at support@aagame.bio or reach us via live chat. We'll guide you to the right support.
If needed, consider speaking with a mental health professional. Gaming addiction is a recognized health condition — and it's treatable.
For any assistance: support@aagame.bio — We're here 24/7.